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» babble   » walking the talk   » labour and consumption   » Stupid retail clerk pet peeves and major annoyances

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Author Topic: Stupid retail clerk pet peeves and major annoyances
Sven
rabble-rouser
Babbler # 9972

posted 31 July 2006 03:46 PM      Profile for Sven     Send New Private Message      Edit/Delete Post
Looking at this thread from a different angle, I can’t stand when retail clerks are talking on the phone with their friends when they are trying to, simultaneously, help me (most are terrible at multitasking). Similarly, it's very annoying when two clerks are chit chatting with each other when it's obvious that I'm standing there looking for assistance.

I also hate the response, “No problem” when I thank a clerk for helping me (waitrons also frequently use that response). It’s “no problem”? Well, it frickin’ better not be a “problem” because that’s what you’re there for!! The better response is, “You’re very welcome” or “It’s my pleasure”. It’s the difference between a mere absence of a problem versus an affirmative appreciation for my business.

Calling a store for directions is a real crap shoot. It never ceases to amaze me that clerks often times have no idea how to tell a customer how to get to the store. In Minneapolis, there's a major interstate freeway that cuts the city in half (35W). I remember unsuccessfully asking a clerk for directions to his store and I finally said, "Okay, you're on 24th Avenue. Are you on the east or west side of 35W?" He had no clue.


From: Eleutherophobics of the World...Unite!!!!! | Registered: Jul 2005  |  IP: Logged
Edmonton Wobbly
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posted 31 July 2006 09:05 PM      Profile for Edmonton Wobbly     Send New Private Message      Edit/Delete Post
Maybe if we had any stake in the company or weren't being paid 8$ an hour we'd be more cheerful. Sorry I don't really think yer entitled to good treatment at my crummy service sector job if I'm not entitled to a living wage or any say over my working conditions. I might even suggest that the entire idea of friendly wage slaves is a middle class pipe dream.
From: Edmonton | Registered: Jul 2003  |  IP: Logged
Sven
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Babbler # 9972

posted 31 July 2006 09:47 PM      Profile for Sven     Send New Private Message      Edit/Delete Post
quote:
Originally posted by Edmonton Wobbly:
Maybe if we had any stake in the company or weren't being paid 8$ an hour we'd be more cheerful. Sorry I don't really think yer entitled to good treatment at my crummy service sector job if I'm not entitled to a living wage or any say over my working conditions. I might even suggest that the entire idea of friendly wage slaves is a middle class pipe dream.

So, if you decide to work at a job for $8 per hour and if instead of helping customers you are chatting on your phone with friends, how can that be justified? You're not holding up your end of the bargain. If you agree to take a job...and do the job...for an agreed upon rate of pay, then DO the job...or get another one.


From: Eleutherophobics of the World...Unite!!!!! | Registered: Jul 2005  |  IP: Logged
glacier76
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posted 31 July 2006 10:20 PM      Profile for glacier76     Send New Private Message      Edit/Delete Post
So, how is someone saying "No problem" not doing their job? Sorry, I say this ALL THE TIME and I'm only being nice and breezey. Sorry if it makes you upset.
From: Vancouver | Registered: Dec 2004  |  IP: Logged
Sven
rabble-rouser
Babbler # 9972

posted 31 July 2006 10:35 PM      Profile for Sven     Send New Private Message      Edit/Delete Post
quote:
Originally posted by glacier76:
So, how is someone saying "No problem" not doing their job? Sorry, I say this ALL THE TIME and I'm only being nice and breezey. Sorry if it makes you upset.

I don't think that saying "No problem" is not doing one's job (unlike the clerks who chat on the phone with friends).

My point about the "no problem" is that you're basically saying, "You didn't impose on me." Oh, that's nice.

What sounds better if a neighbor, for example, mows your lawn when you've been on the mend with a sprained ankle and you say, "Thanks for helping me": "No problem" OR "I'm glad I could help you out"?


From: Eleutherophobics of the World...Unite!!!!! | Registered: Jul 2005  |  IP: Logged
Michelle
Moderator
Babbler # 560

posted 01 August 2006 01:40 AM      Profile for Michelle   Author's Homepage     Send New Private Message      Edit/Delete Post
Wow, I'm trying to figure out how this thread is from a "pro-worker point of view", as per the labour forum guidelines.

Answer? It's not.

[ 01 August 2006: Message edited by: Michelle ]


From: I've got a fever, and the only prescription is more cowbell. | Registered: May 2001  |  IP: Logged

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