quote: Many IT professionals ask me when Linux will finally "make it" on the desktop. How will they know when Linux has made it? What's holding it back? In what ways is Microsoft working behind the scenes to inhibit the adoption of Linux desktops?
For some time, I have pondered and researched these questions. Then, a recent experience lifted the clouds of uncertainty. In part one of this column, I'll relate a true story of two Linux desktop purchasers who ran into multiple roadblocks. Then, in part two, I'll analyze those problems and discuss how Microsoft and electronics manufacturers and retailers created them. Finally, in part three, I'll predict a future that could happen, one in which a monopoly leads the U.S. IT industry to second-class citizenship, and the opportunity that could change that scenario.