I'd say dress slacks with a non-formal cotton shirt with a collar and the first button undone, tucked in, and no tie, is probably casual enough without looking underdressed.

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Originally posted by Digiteyes:
Dress like the manager. (dress for success: dress the way your boss does).

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I'd say dress a bit more casual than the person who will be interviewing you, a bit better than the working wardrobe of the people who will be your colleages.

You don't mention what position you are applying for, but as a former manager with Wal-Mart, let me give you some advice.

First, about dress. Please dress up a little, and, as basic as this sounds, please leave the ball cap at home. I have literally not hired people based on the fact that if they couldn't be bothered to wear something other than jeans for their interview, why should I think they will be bothered to put in a little extra effort to help the customers.

As far as questions go, you will be asked questions about hoe you work with others, how you define "excellent customer service", what you have done to go above and beyond in the past.

At the end of the day, I was looking for someone who was a leader, followed directions, was dependable, very pleasant and easy to work with, and who was eager to learn. I did not require a rocket scientist or someone who was up on every new trend--just someone who was willing to apply themselves, and hopefully have fun doing it.

As for the questions, a lot of them may be based on your past experience, so think about all those transferable skills you picked up working in that office and anywhere else you've volunteered, worked, or studied. My least favorite is the ever popular 'describe a difficult situation you encountered in a past job and how you handled it.'