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» babble   » walking the talk   » labour and consumption   » Going in for "The Interview"

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Author Topic: Going in for "The Interview"
Babbler # 2475

posted 17 March 2005 02:48 PM      Profile for rob.leblanc     Send New Private Message      Edit/Delete Post  Reply With Quote 
I'll be going in to a job interview for my first retail job in a couple of weeks and I was just wondering what is expected of me. Do I have to dress formal? what questions will most likley be asked and how should I answer them? I've never been to an interview before, so I don't really know. The last job I had was in an office that started out as an internship and ended with them deciding to hire me.
From: Where am I? Where are YOU? | Registered: Apr 2002  |  IP: Logged
Babbler # 2836

posted 17 March 2005 02:53 PM      Profile for paxamillion   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Try here:

From: the process of recovery | Registered: Jul 2002  |  IP: Logged
Babbler # 8323

posted 17 March 2005 09:45 PM      Profile for Digiteyes   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Go into the store a few times before the interview, and see how the staff and *manager* are dressing. Dress like the manager. (dress for success: dress the way your boss does).
From: Toronto | Registered: Feb 2005  |  IP: Logged
Babbler # 560

posted 17 March 2005 09:52 PM      Profile for Michelle   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Depending on where it is, I would say not jeans, but not business-wear either. Unless, of course, you're trying to get a job at a formal-wear store or something, where you're selling suits or high-end merchandise.

I'd say dress slacks with a non-formal cotton shirt with a collar and the first button undone, tucked in, and no tie, is probably casual enough without looking underdressed.

I've always heard that the rule of thumb is to dress slightly dressier than what you would normally wear once you start working there.

From: I've got a fever, and the only prescription is more cowbell. | Registered: May 2001  |  IP: Logged
Babbler # 5341

posted 17 March 2005 10:13 PM      Profile for James        Edit/Delete Post  Reply With Quote 
Originally posted by Digiteyes:
Dress like the manager. (dress for success: dress the way your boss does).

I'd say dress a bit more casual than the person who will be interviewing you, a bit better than the working wardrobe of the people who will be your colleages.

As to what to say, it depends on what kind of a retail organization it is. If it's a "one-of" ask lots of questions, such as "expansion possibilities", "business philosophy" etc.; all of which will make it appear that you are looking at it as a long term career. On the other hand, if it is a walMart or HomeDepot sort of place, all they are looking for is someone who will "go along", so talk about nothing other than "how much you want/need the job"

From: Windsor; ON | Registered: Mar 2004  |  IP: Logged
Babbler # 7707

posted 18 March 2005 01:39 AM      Profile for NautiGirl     Send New Private Message      Edit/Delete Post  Reply With Quote 
Hi Rob.

You don't mention what position you are applying for, but as a former manager with Wal-Mart, let me give you some advice.

First, about dress. Please dress up a little, and, as basic as this sounds, please leave the ball cap at home. I have literally not hired people based on the fact that if they couldn't be bothered to wear something other than jeans for their interview, why should I think they will be bothered to put in a little extra effort to help the customers.

As far as questions go, you will be asked questions about hoe you work with others, how you define "excellent customer service", what you have done to go above and beyond in the past.

At the end of the day, I was looking for someone who was a leader, followed directions, was dependable, very pleasant and easy to work with, and who was eager to learn. I did not require a rocket scientist or someone who was up on every new trend--just someone who was willing to apply themselves, and hopefully have fun doing it.

Good luck. I actually miss retail.

From: Halifax | Registered: Dec 2004  |  IP: Logged
Babbler # 3645

posted 18 March 2005 02:04 AM      Profile for Kevin   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Make sure you understand the business ethic and take note of specifics in customer service methods that individual retail stores have - at mine, we have to ask, as it's termed by the company, 'probing questions to determine the customer's true need'. If you can understand the company's ideas on why they do what they do, it'll go well.
From: Simon Fraser University | Registered: Jan 2003  |  IP: Logged
Babbler # 7841

posted 18 March 2005 06:16 AM      Profile for catje     Send New Private Message      Edit/Delete Post  Reply With Quote 
The rule of thumb I've always followed is dress like you would for your 'best dressed' day on the job. Say you get moved to a new outlet of the store and have to be present at their grand opening, or a visit from the regional manager [if there is one]. How would you dress then?

As for the questions, a lot of them may be based on your past experience, so think about all those transferable skills you picked up working in that office and anywhere else you've volunteered, worked, or studied. My least favorite is the ever popular 'describe a difficult situation you encountered in a past job and how you handled it.'

And then there's the scenario questions. Yeesh.

From: lotusland | Registered: Jan 2005  |  IP: Logged

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