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The new programs are phenomenally complex, with scores of buttons and pull-down menus and myriad connections among various applications. A Microsoft VP zipped through a demo, moving information from Outlook to Powerpoint to Groove to some kind of social networking program that lets you see how your colleagues and your colleagues' colleagues rate various Web sites.Meanwhile, 500 tech buyers sat there in the dark, their eyes glazing over from the sheer mind-numbing pointlessness of most of this stuff. The audience laughed out loud when the Microsoft guy showed off a kludgey system that lets you fetch Outlook e-mail messages using voice commands from a cell phone.
The system has all the charm of those automated phone systems you encounter when you call customer service: Your call is very important to us. And while it is cool and futuristic to have a computer "read" your e-mail to you, uh, dude--we all have BlackBerrys anyway. In fact, many in the audience weren't even watching the voice-activated e-mail demo--they were checking mail on their BlackBerrys.